iTeleport: VNC & RDP App Reviews

My original review is below. Since then, iTeleport, and iTeleport connect, no longer login properly. Even after a complete system restore, and system and app updates. I can’t get them working like they once did. Nothing else on my system has problems except these 2 apps. I have used and loved iTeleport on the iphone/ipad for years, and I purchased this desktop app based on my pleasant experience with the mobile apps. I was fooled. Theres nothing unique here. Id say the ONLY it has going for it is the universal google login to bypass firewalls, which is nice, but hardly worth $50. Id give the app 4 stars if it were $10. Im giving it 2 based on what you get for the price.

Bugs... Seems to work for about 15min and then for some reason the ‘p’ key stops working and it becomes really laggy. Quit iTeleport and then reconnect to the linux box and the ‘p’ key starts working again. Connecting to a centOS server that is on the same LAN. Other networking such as web from both machines is lightning fast, so not likely a network issue. Both machines are also powerful systems, so not sure where the laggyness is coming from...

Ive been using iTeleport on iOS since 2010. With the removal of iTap (RDP) and Apples apparent lack of support for their Remote Desktop product on Yosemite and newer, I decided to try a different OS X client for RDP & VNC. The interface is strangely nothing like the iOS version (Apple Remote Desktop on OS X looks more like iTeleport on iOS than iTeleport on OS X does). The iOS version of iTeleport has a list of servers, which allows for long, descriptive names. Have a lot of servers listed? The list scrolls up and down, vertically, and is easy to use. The OS X version of iTeleport has a weird horizontal-scrolling list of giant icons. Long server names are wrapped and look bad. Scolling can be combersome with the trackpad (you must click the slider and drag it in order to quickly see servers). Since the interface focuses on big icons instead of server names, it can be difficult to pick the correct server our of a big list. No, I dont need to see the same Desktop picture over and over and over, I want to see the server names! The iOS version of iTeleport also has a way to easily Export and Import server lists. This makes it easy when moving from one device to another, as you can bring your list of servers with you. The OS X version of iTeleport has no such functionality. The OS X version of iTeleport has already frozen up on me, several times. When it freezes in the middle of connecting to another OS X system, that remote system is left in a state of limbo that prevents other users from connecting to it. This is a BAD thing.

Barely works, won’t connect usually, when it does it stops responding after a few minutes. Wrote emails to support. They said its Escalated to development. What’s customer support? Once they got your money why should they care?

to be its achilles heal. When it works it is both a good and easy experience. But more than half the time it cannot log into a remote Mac or PC I have setup and I simply cannot rely on it any longer. My guess would be if it used something other than a Gamil account to verify with it might be better, who knows. But for me it’s time to move on.

I really wanted to like this program, but its just way too much of a hack. Firstly the advised way of using the program requires you to be logged into a gmail account, which assumes that everybody has one. But even getting past that the interface is terrible: You need two applications, one for your exteneral computer to login (which must run all of the time) and then another to login into an external computer. If you have two monitors you have to pan in and out of your view, and performance is slow and painful. How painful? Well Ive nicknamed this program "old unreliable". You can login externally one minute, and not the next. The screen will freeze up. Or you may forget to leave their client running on the machine you want to login to and thus youre out of luck.

(This is my review for the iOS App tweaked for the Mac App: both have REMAINED in my Dock(s) as go-to remoting apps, despite minor bugs. Read on as to why. ISP network topology is changing, iTeleport is robust enough to keep up WITHOUT updates. Figure that one out.) I dont know why therere all these negative reviews here—this may be an older app, and the Dev may have not upgraded it recently, but that doesnt matter. There are a number of older robust apps on the store. This is one of them. Many things changed since my last review, where I said that you dont even need to use Google to use this app. I was able to configure it without Google just fine until I had to change ISPs. My new ISP has put me behind "double NAT" hell. You have no static IP and you have no dynamic IP either. You have an inaccessible private address that only works inside the providers LAN. This is the ONLY app that, using the Google integration, can reach behind an ISP that has "double NATd" you. Other alternatives like "Screens" dont work. Apples own "Back to my Mac" doesnt work. Yes I tested them both, only I teleport could get to my Mac Mini, that my ISP hides behind a "double NATd" network. If you dont like googles security warnings, then do what you have to do with iCloud: make an application specific password specific to this app. Done and done. Yes Google has a free Remote client now but it has "NAT transversal issues"—even after all this time iTeleport does not. Bottom line? iTeleport is still my go-to remote desktop application. End of story. *** UPDATE: Version 6.16 fixes one of my (only!) longstanding pet peeves of iTeleport-Mac, that of remote paste to Mac hosts. The circle is now complete. My original review still stands: This App is EASIER than doing ARD + ssh (thru another App, which I also own). Original review: *** Im also a very happy iOS iTeleport user, so when the current version went on sale I got the Mac one as well. If you have to get to a machine thru an ssh tunnel its really easy with this App. I say this as a part time sysadm who also has access to Terminal and other Share Apple Services thru ssh tunnel Apps as well as Apple Remote Desktop. Do I need to mention that Apples own ARD isnt the best player with ssh? And wont do other platforms? This will. Highly recommended as in I bought the Apps and use them daily. Also: The developers are VERY friendly and responsive. There was a crashing issue recently (on iOS, not Mac). The fix was found, worked, pushed, and out within 48 hours. And this includes Apple review time. Another reason for 5 stars. If you find good devs, please buy their Apps!

Besides the irritation of the app store constantly asking me to refresh the fact that I bought it, it now has fallen off the list of apps I purchased. It is showing as a damaged file that should be deleted and re-downloaded. I will not buy this a second time. Moving on to another program if this does resolve quickly as I have machines I need to access remotely.

I’ve been using the ipad version of this software for ages and this version which runs on the computer work as expected. I use it to connect to both windows RDC and the native iTeleport servers. The system easy to setup and configure, and much easier if you’re using a gmail account. ( And seriously getting a gmail account is easy and free ) On a side note, the RDC server I connected to via iTeleport ran much faster and smoother than when I used the Microsoft version of RDC client. Kudos to iTeleport.

No updates in a year and a half are making iTeleport a waste of time and a headache. If you’re looking for VNC & RDP clients, look elsewhere.

the application is great, but since last update there is a problem with vnc server on windows 7 (computer in domain). connection is good but every time system display administrator window to confirm installation or changes in app, the screen freezing and only why to work more is to reconnect to station again.