Google changes…Iteleport responds. Wonderful product, wonderful support.

Last Thursday, something happened to make it impossible for my iTeleport Mac to connect via Google (one of its connectivity options). I contacted the support team, and they quickly replied that they knew of the problem (a change in Google services) and they were working on figuring out what had happened. I contacted them a couple of times after for progress reports — this product is THAT good and valuable for me — and they always responded quickly with what they were doing, even providing a short-term workaround that had worked for some (not me, unfortunately). On Monday morning when I asked, they said a new version should be in the App Store that day. Sure enough, late afternoon, my Mac had updated with the new version; later, my iPad and iPhone did the same. And it is all good now.

I use iTeleport to connect my Mac (and iOS devices) to my work PC so I can work on my Mac all the time. It is the only product of this type that manages to connect out of the box (via Google). I cannot recommend this product, and their people, highly enough.

Lindy Talbot about iTeleport: VNC & RDP